I am trying to sort my backlog by the original date the issue was created. I have looked at other discussions and tried creating the following JQL:
Sprint = EMPTY ORDER BY createddate DESC
However when I go to the backlog, the issues are not sorted by created date. The top two issues show a created date of 12/9/2021, the third issue shows a created date of 8/9/2020, and then 15 or so issues below there are issues with 12/8/2021 creation dates.
There seems to be no rhyme or reason to the order. Is this user error on the JQL I'm using for the quick filter, or a known issue with Jira?
Thanks!
Tim
Hi @Tim Cadran -- Welcome to the Atlassian Community!
Perhaps the key here is you note this is for a quick filter. Is that correct?
If so, quick filters only filter; they do not order the issues. Only the main filter for a board orders the issues on the backlog and the board.
Kind regards,
Bill
You need to edit board filter to sort issues. Please refer this doc. for the same https://support.atlassian.com/jira-software-cloud/docs/configure-filters/
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