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Issues creation from Gmail Handler

Sergio Perez Morencos
Sergio Perez Morencos
I'm New Here
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Oct 16, 2023

Hi, I want to create issues from a gmail email.

I've created a handler in incoming messages but it doesn`t work.

Is it possible?

 

Thanks a lot!

 

Sergio

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iryna_k_SaaSJet_
iryna_k_SaaSJet_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Oct 24, 2023 • edited

Hi @Sergio Perez Morencos ,

Try using the Email&Tasks: Jira Cloud for Gmail app by my team.

You can convert emails automatically using the 1-click task feature or manually.

You can also use the app to comment and edit tasks from your Gmail inbox.

Integration with Google Calendar is available - create events from your inbox and the associated Jira issue.

I hope you find it useful!

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Mohanraj Thangamuthu
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Oct 16, 2023

Hello Sergio, Good day. Yes, we should be able to connect Gmail with Jira cloud and then create issues through gmail. Please refer : https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/

 

After adding incoming mail server (Gmail account). Make sure to create mail handler using this server.

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