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Issue with encoding in notifications

I use the free version of Jira Software. Very often we use Russian language in our tickets, Cyrillic. And I noticed that in Notifications (and in some other places) there is an issue with the text, looks like some issue with encoding.



On the Board, Backlog or if I open the ticket, as well as notification to my email: all these cases are OK, without any problems.

I tried to change the language in my account from Russian to English and back to Russian - the result is same. I asked my team member to verify this issue - it's there.


How this can be fixed?


4 answers

1 accepted

0 votes
Answer accepted

The issue is not reproducing anymore. Problem was fixed.

0 votes

Started noticing the same issue starting September 13, reproduced with multiple users using several OS and browsers so it doesn't look like it's OS/Browser/User specific issue.

Same issue. It happened today.

The same problem, team noticed problems with encoding early today.

A guess, this problem happens only if a specific member made an update. Perhaps, there is an issue with his browser that breaks tickets. He is currently using Opera, I asked him to install Chrome/Firefox and after that we will test it again.

I'm using firefox (on windows and on linux) and have the same problem with notifications

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