Issue with Gitlab - Jira Integration

Shripad Rayewar June 20, 2024

Hi Guys,

I have integrated my Self hosted Gitlab Instance with Jira, Im Able to fetch all the issues, but when i try to create Branch for jira it gets redirected to gitlab.com (Saas Application)

Please Help to Fix the issue,

Thanks in Advance

1 answer

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 20, 2024

Hello, Good day. When you integrated for the first did you select the selg managed option ?. By default Saas will be selected in integration page.

Screenshot 2024-06-21 at 10.53.09 AM.png

Shripad Rayewar June 25, 2024

@Mohanraj Thangamuthu Yes, I selected Self Managed Option, as well im able to see all the commits, branches, PR , Builds, specific to that issue on jira from gitlab, but when i try to create it goes to gitlab.com
Attached Recording for reference

https://imgur.com/a/q9T4tGX

 


 

Shripad Rayewar June 30, 2024

@Mohanraj Thangamuthu Any suggestions ?

Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 1, 2024

Hello, It looks like same issue as listed in https://gitlab.com/gitlab-org/gitlab/-/issues/391432

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