Issue export Excel CSV (all fields) missing rows

[Stephen Kraus]

I have a filter that returns 61 rows. When I export to Excel, only 21 rows are returned. I tried this several times with the same result. I also tried Export CSV and all 61 rows were returned as well as when I export Word. Has anyone come across this odd anomaly? There are no filters in the spreadsheet that would account for this.

[Aron Gombas _Midori_]

If it is urgent, just export your data with the Better Excel Exporter app, and continue your work.

I am a developer working on it for 10+ years, we never had a problem like the one you mentioned.

[Dan Breyen]

Hi @Stephen Kraus welcome to the community!  I looked in Atlassian's JIRA site and didn't see anything specific to this issue.  If you can replicate the issue, I would suggest opening a ticket at support.atlassian.com (Select 'contact' in the upper right) and bring this to Support's attention, maybe they're aware of the issue, and have an open ticket that I couldn't find.

Hope that helps.

[Stephen Kraus]

Thanks, @Dan Breyen

Will do.

[Stephen Kraus]

Discovered the issue which was totally mine. User error. No problem with Jira functionality.

[Kristine Garalza]

Hi Stephen, I'm encountering this same issue right now, would you remember what user error it was? Thanks.

[Carl Henry]

We have the same issue, i can't see what i am doing wrong but exports return less rows that the JQL query