Issue export Excel CSV (all fields) missing rows

Stephen Kraus June 26, 2023

I have a filter that returns 61 rows. When I export to Excel, only 21 rows are returned. I tried this several times with the same result. I also tried Export CSV and all 61 rows were returned as well as when I export Word. Has anyone come across this odd anomaly? There are no filters in the spreadsheet that would account for this.

2 answers

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Aron Gombas _Midori_
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June 27, 2023

If it is urgent, just export your data with the Better Excel Exporter app, and continue your work.

I am a developer working on it for 10+ years, we never had a problem like the one you mentioned.

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Dan Breyen
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June 26, 2023

Hi @Stephen Kraus welcome to the community!  I looked in Atlassian's JIRA site and didn't see anything specific to this issue.  If you can replicate the issue, I would suggest opening a ticket at (Select 'contact' in the upper right) and bring this to Support's attention, maybe they're aware of the issue, and have an open ticket that I couldn't find.

Hope that helps.

Stephen Kraus June 26, 2023

Thanks, @Dan Breyen

Will do.

Stephen Kraus June 27, 2023

Discovered the issue which was totally mine. User error. No problem with Jira functionality.

Kristine Garalza
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April 24, 2024

Hi Stephen, I'm encountering this same issue right now, would you remember what user error it was? Thanks.

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