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Is it possible to get phone support with premium account?

Tom Judge
Tom Judge March 17, 2021

Is it possible to get phone support with premium account? I could really use some help with configuration. Phone would be best.

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Jack Brickey
Jack Brickey
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March 17, 2021

Support by deployment tier is detailed here - atlassian-support-offerings 

Phone only comes w/ Enterprise.

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Bastian Stehmann
Bastian Stehmann
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March 17, 2021

Hi @Tom Judge ,

No, there is no phone support. But if you have your support request, you might ask to set up a call with them. Sometimes they accept such requests. 

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