In the old and new views of the JIRA issues, I am unable to change the Assignee. When I click to update the field, it just sits and thinks, then after about 6 seconds I get the message 'no options.'
Investigating - We are investigating an issue with user searching functionality that is impacting some Jira Cloud customers. We will provide more details within the next hour.
Sep 24, 19:23 UTC
What is the solution for this issue?
Our company is also having this issue right now. I know I have added the user to have access to Jira Software and include the same new user to the group that our projects use.
But when assigning an issue bug, we cannot find the new user's name.
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events