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Is anyone else having issues with the Assignee field not finding other users's names?

In the old and new views of the JIRA issues, I am unable to change the Assignee. When I click to update the field, it just sits and thinks, then after about 6 seconds I get the message 'no options.'  

3 answers

1 accepted

1 vote
Answer accepted

Looks they know about the issue:

User List references are not properly searching for users

Investigating - We are investigating an issue with user searching functionality that is impacting some Jira Cloud customers. We will provide more details within the next hour.
Sep 24, 19:23 UTC

What is the solution for this issue?

Our company is also having this issue right now. I know I have added the user to have access to Jira Software and include the same new user to the group that our projects use.

But when assigning an issue bug, we cannot find the new user's name.

Having the same issue.

Also have the same issue and I can no longer tag a user on case comment unless they 1) created the case 2) are a watcher of a case 3) have already commented on a case

I'm running into the exact same issues.

Like Jeanette Dunn likes this

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