It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is anyone else having issues with the Assignee field not finding other users's names?

In the old and new views of the JIRA issues, I am unable to change the Assignee. When I click to update the field, it just sits and thinks, then after about 6 seconds I get the message 'no options.'  

3 answers

1 accepted

1 vote
Answer accepted

Looks they know about the issue:

User List references are not properly searching for users

Investigating - We are investigating an issue with user searching functionality that is impacting some Jira Cloud customers. We will provide more details within the next hour.
Sep 24, 19:23 UTC

Having the same issue.

Also have the same issue and I can no longer tag a user on case comment unless they 1) created the case 2) are a watcher of a case 3) have already commented on a case

I'm running into the exact same issues.

Like Jeanette Dunn likes this

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Keep your team in the loop with Team @mentions in Jira Software!

Hi everyone! My name is Jenny, a Product Manager at Atlassian. After launching Team @mentions in Confluence, we heard a lot of positive feedback from customers that they love how easy it is to @men...

226 views 4 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you