Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Invisible users

Stefan Fuhrmann March 20, 2023

After trying some Apps, I have now a bunch of "invisible" users, I can't assign them an issue, but I can mention them & the show up in History.

For example "BigGantt - neat gantt chart" will show up when typing "@B" -> this is really annoying.

I already deactived + removed all Apps, but the users still be there. I checked all know user pages and doesn't found them. But they have a profile I can access via ... /jira/people/<user-hash>

Is there any way to remove them?

 

Thanks!

1 answer

0 votes
Aron Gombas
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 21, 2023

As far as I know, every app developed using the Forge platform will create a user account that represents the app itself to a site at installation. There is no problem with the actual creation.

The problem comes when it starts conflicting with real human users, as you described. I can confirm that I'm seeing similar conflicts...

Unfortunately, I don't know how to delete those users after uninstalling the app. (I think it is not possible right now...)

Stefan Fuhrmann March 24, 2023

Yeah, really annoying, thanks for sharing your infos.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events