I need to add a pop up window between transitions

[Kellie McWhirter]

I need to add a window between transitions reminding them to fill out the info in the custom fields. It's not a required field validator, but something that pops up, and if they don't fill it in, they can still transition the ticket. I need to add something like this

[Shiva Kumar Hiremath · Accepted solution]

Hello Kellie,

you can create transition screen and add the field to pop up dont set as validator.

[Kellie McWhirter]

is that in the workflow edit?

[Shiva Kumar Hiremath]

yes.Please accept answer if it works.

[Kellie McWhirter]

that worked! thank you so much 

[Kellie McWhirter]

.