It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I have 1 user who can't see 1 project he is a group member for - how can i correct this?

I have a user who is added the user group at the admin level for groups (we have a group of projects that use the same permissions) 

The user has also been added within the project, by settings to the people list.

The user can see the "other" projects that share the same permissions but is unable to see the project that he has been added to today depsite being in the shared permissions group and added to the project directly.

 

Can you advise what we need to do to correct this as there is nothing obviously wrong as this users set up is the same as it is for other users who are not having the same issue.

1 answer

1 accepted

0 votes
Answer accepted

Hello @Virginia Harbord 

I'd recommend using the "Permission helper" functionality:

https://confluence.atlassian.com/adminjiracloud/jira-admin-helper-818578850.html

to determine the cause of such behavior.

You're always welcome. Have a nice day!

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you