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I cannot create a label

Jasmin Ramoser
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Mar 29, 2023

Hi,

I just loged into my new jira page. I created my first project and my first issues.

However I cannot add any labels to my issue (there are not existing any, as it is a complete new setup). When I type a labels' name into the corresponding field, the name just disappears. I cannot safe it or add something to the labels.

It only says that I need to select a label via a pop-up window. But obviously I can't because there are not exisitng any + I cannot find any way to add some labels to the pop-up window anywhere else. 

Help would be really appreciated! Thanks in advance!

2 answers

Are you the only one who cannot add a label?  If no one else is adding labels either, I'd look into whether the field is included on your create or edit screen.  It's been a while since I've done a lot of admin work --- but seems to me if labels isn't on those screens, you won't be able to add any.

0 votes
Sushant Verma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 29, 2023

Hi @Jasmin Ramoser 

Welcome to the community!

Please find this : https://confluence.atlassian.com/jirakb/unable-to-add-a-label-to-issues-in-a-team-managed-project-1178864767.html

Hope it will help you!

Regards,
Sushant Verma

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