I have a user that has the permission to change assignee on a story, but only when using . assignee shortcut.
How do I make it work so that the user can change assignee from the GUI, as he/she wishes?
Nothing to click to change assignee (except "Assign to me") Skärmavbild 2016-09-21 kl. 08.50.21.png
dot assign works though
Skärmavbild 2016-09-21 kl. 08.52.27.png
"Dot assign" and "assign to me" are all part of the GUI, so I'm going to guess that you mean "I can't edit the assignee"
Have a look at the "edit" screen for that project and issue type. I suspect it does not have the assignee field on it. You can only change fields in the issue view if they are on the edit screen.
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