I can't change assignee from the GUI, but from dot assignee shortcut. How can I make it work in GUI?

I have a user that has the permission to change assignee on a story, but only when using . assignee shortcut. 

How do I make it work so that the user can change assignee from the GUI, as he/she wishes? 

Nothing to click to change assignee (except "Assign to me") Skärmavbild 2016-09-21 kl. 08.50.21.png


dot assign works though

Skärmavbild 2016-09-21 kl. 08.52.27.png



2 answers

1 accepted

2 votes

"Dot assign" and "assign to me" are all part of the GUI, so I'm going to guess that you mean "I can't edit the assignee"

Have a look at the "edit" screen for that project and issue type.  I suspect it does not have the assignee field on it.  You can only change fields in the issue view if they are on the edit screen. 


THANK YOU!  Your answer just resolved the same problem that I've been struggling to figure out for two hours.

Thank you! Case closed smile 

Skärmavbild 2016-09-29 kl. 08.16.47.png

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot