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How to use a transition validator only in certain conditions

David_ij6mqo

We have 1 workflow for New Features, Changes Requests and Bugs. I want the issue resolution field to be required only for Bugs. I put in a validator in the appropriate transitions to require this field.

Originally, I added a condition on the transitions that the issue type had to be a bug. What I didn't realize was the condition was set so we could not move the ticket to the next status unless the issue type was a bug.

I have fixed this issue, but I do not know how to require the Issue Resolution field for only Bugs, but not the other issue types.

I went down the validator path because setting a field as required is global which I don't want. Looking for any suggestions on how to require a field for Bug, but not other issue types.

Accepted answers

Claudio Gonzalez_lvutyp

Hi @David ,

For me the better way is duplicate the workflow and after assign the new workflow only to bug issue type.

For example.

Workflow_Scheme

- Workflow_1 (New Features - Changes Request)

- Workflow_1_bug (Bugs)

After then, you can set into transition of "Workflow_1_bug" a condition for resolution field is not empty

All comments

Claudio Gonzalez_lvutyp

Hi @David ,

For me the better way is duplicate the workflow and after assign the new workflow only to bug issue type.

For example.

Workflow_Scheme

- Workflow_1 (New Features - Changes Request)

- Workflow_1_bug (Bugs)

After then, you can set into transition of "Workflow_1_bug" a condition for resolution field is not empty

David_ij6mqo

I hate managing more workflows when they are 99% the same, but your suggestion is probably the best thing to do.

Thanks

Gajanan Sasane_ebp5qw

Hi @David,
If you are using the JMWE plugin then use the below validators to achieve your requirement.

Field Required Validator

In the condition you can just specify issue.get("issuetype")?.name == "Bug" and select the field which you need to be required.

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