It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to trigger a new ticket creation based on a particular status of a workflow?

Hi Team,

I have a custom Content Management workflow. I want to make sure that a new linked tkt gets created when ever the parent ticket gets to a particular status in that workflow.

2 answers

1 accepted

0 votes
Answer accepted

hello @anasuya 

there is no out-of-the-box solution. 
you will have to use a plugin such as Scriptrunner to be able to do so. 

Hello @anasuya 

1- You can use project automation. For example when your issue (A) go to status closed (issue destination transition is closed (for example) , (condition) using JQL that issuetype in (for example task , story ,...) , Then  create issue as subtask and parent is current issue and other options that you want to choose.

2- You can use these items in workflow

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you