This question is in reference to Atlassian Documentation: Advanced workflow configuration
I have a workflow with the status : Additionnal information.
I would like to know if it is possible that the issue becomes proposed automatically when a comment is added.
if it is possible : how ?
Thanks forr your response
Hi Aurélie Pilette,
You can do it.
WHEN Comment is added to an issue IF Issue matches: Comment is public AND User is a customer THEN Transition issue: Additional Information
Being in the cloud you can't do listeners so I don't believe there is a way to capture that. You might want to rethink transitioning when any comment is added, it could be anything including someone commenting on the wrong issue. Why not just let them transition it to the new status with a transition screen for comment? That is what you are proposing in effect.
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