How to switch from Advanced Search to Basic Search

Shradha Mantri November 15, 2019

When I create a new filter with a search query, I cannot switch back to a basic view from JQL view. Can anyone help with this?

2 answers

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 15, 2019

If you click the "Search" button, once results are returned the switch to basic will be un-ghosted.

Shradha Mantri November 15, 2019

I tried, it still won't let me switch back to basic! :(

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 15, 2019

Did the entered JQL return results? Also it may be that the JQL cannot be translated to Basic. Clear the JQL completely and then switch. 

Like Nic Brough -Adaptavist- likes this
Shradha Mantri December 18, 2019

Still no luck :(

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 18, 2019

Try this -

  1. enter “assignee = currentuser()”
  2. hit return and verify you get results
  3. see of the Basic option is active
0 votes
Shradha Mantri November 15, 2019

Annotation 2019-11-15 104016.pngA screenshot of my problem!

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