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How to solve the Child Issues problem in Epic, especially in Timeline view?

Edited
Paweł
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Nov 17, 2023

I have a free version of Jira for personal projects. I can't add a Task to Epic in the Timeline view. When I add a Task or Story, a "+" to add a subtask is visible as Child issue. I would like to have the same in Epic, but I cannot set it in the hierarchy settings

I would like the hierarchy of levels to look like this:
-Epic - level 1 (adding from the Timeline view)
-Story/Task - level 0 (adding to Epic from the Timeline view after clicking "+" and the dropdown is visible)
-Subtask - level -1

Currently, I can add a Child issue when I manually enter the created Epic, but it is not visible in the dropdown form in the Timeline view. Is there a possibility to solve this?

1 answer

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2 votes
Answer accepted
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 17, 2023

Hello @Paweł 

Welcome to the Atlassian community.

What type of project are you using? Do you see navigation options across the top, like this?

Screenshot 2023-11-17 at 3.34.58 PM.png

I suspect that you do. That would indicate you are using a Work Management project.

Work Management projects don't fully support the use of Epics. This is a known issue documented here:

https://jira.atlassian.com/browse/JWMCLOUD-111

Paweł
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Nov 18, 2023

Thank You very much!

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