How to restore deleted Board physically?

[dharan kumar]

Someone in our team have deleted our Jira Board by mistake. Could you please suggest how this can be restored as we're not able to see the board now? 

[Max Foerster - K15t]

Hi @dharan kumar

unfortunately, a deleted issue/board/etc. can only be restored through a backup BUT a board is only a visual representation of a filter. So you should be able to rebuild it quite easily. But you cannot restore it.

Best, Max

[dharan kumar]

Thanks @Max Foerster - K15t 

But We didn't even have those filters and also the columns which we have created for that board? That's the only problem. How can we restored through backup?

[Max Foerster - K15t]

First of all, do you have a backup? Maybe it's a smart move to spin up a separate machine and Jira instance using that backup and then to rebuild the board. Better than overwriting your production instance with a backup and losing any changes made until now. :)

[dharan kumar]

I don't even know how to take the backup? SO i have no idea whether does this have backup or not?

[Max Foerster - K15t]

hey @dharan kumar

excuse me please, I totally missed the cloud label yesterday. Cloud's a different deal in terms of backups because you have no direct access to the infrastructure and system itself. But even you have possibilities to make backups: For example, this article is a good read: How to Automate Backups for JIRA Cloud applications

And more importantly please have a look at this document which explains backups in Atlassian cloud applications:

Cloud Data Storage FAQ

Backups are generated daily and retained for 30 days to allow for point-in-time data restoration. 

You can also generate an offline backup of your Jira or Confluence Cloud site once every 48 hours. Atlassian maintains these backups on your behalf for 7 days. 

But long story short, there's no real help possible right now unless you want to restore the whole instance through Atlassian support and lose data. :/ Rebuilt the board, be careful with administrative rights and train your users. 

Best, Max