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How to mention a user in jira ticket and alert the user in slack?

jira has mentions and that maps to emails.  Slack has emails and that maps to DMs/mentions(so in theory this could be done).   Can jira (much like pivotal tracker does) post to a channel and mention the same users that are mentioned in the ticket?

Bonus is always updating all people that are mentioned in the ticket, the author and assignee with a simple "Ticket XXX was updated or commented on"

This would keep the whole team up to date on tickets they are interacting with through slack instead of email.



1 answer

1 accepted

2 votes
Answer accepted
Mikael Sandberg Community Leader May 04, 2022

Hi @Dean Hiller,

Welcome to Atlassian Community!

Jira does have a Slack integration that can notify a channel when the issue is updated. You can find out more about the integration here

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