An user story is already in-progress status but because of various reason we have keep it on on-hold. How to mark an user story to On-hold in Jira?
I suggest you to Copy the current workflow and to add another status: On-Hold and check "Allow all statuses to transition to this one".
After this replace the current workflow with the new one.
Since you will Add not Remove a status the issues from the project will not be affected.
After replacing the workflow you cand move the issue from In Progress back to On Hold.
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