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How to join sales api with connect app - there is no matching id?

Florian Bauer
Florian Bauer Rising Star Nov 28, 2022

For our support team I am trying to connect an atlassian-connect app with the appropriate sales api record (transaction and license) but it looks like there is no matching id.
the atlassian-connect app provides a cliendKey but it has nothing to do with License-id or Entitlement-id.

how to link the sales record with a cloud instance?

cheers,
Florian

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