nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to hide 5 fields based on issue type when creating ticket?

Yousuf Al Rawahi

I want to hide 5 fields based on the issue type when creating a ticket. If I select Epic issue type, all 5 fields will be visible, but if I select other issue types (story, bug, and task), all 5 fields will be hidden. I have used a scriptrunner (Behaviour), but it seems there something missing/wrong. What could be the problem?

The 5 fields: Staff ID, Last Day in the Office, VF departments, Staff Name, Line Manager.

The script I have used:

const staffidField = getFieldById("customfield_11642");

const lastdayintheofficeField = getFieldById("customfield_11637");

const vfdepartmentsField = getFieldById("customfield_11605");

const linemanagerField = getFieldById("customfield_11641");

const staffnameField = getFieldById("customfield_11638");

const issuetypeField = getFieldById("issuetype");

if(issuetypeField.getValue().value == 'Story'){

staffidField.setVisible(false);

lastdayintheofficeField.setVisible(false);

vfdepartmentsField.setVisible(false);

linemanagerField.setVisible(false);

staffnameField.setVisible(false);

}

else if(issuetypeField.getValue().value == 'Bug'){

staffidField.setVisible(false);

lastdayintheofficeField.setVisible(false);

vfdepartmentsField.setVisible(false);

linemanagerField.setVisible(false);

staffnameField.setVisible(false);

}

else if(issuetypeField.getValue().value == 'Task'){

staffidField.setVisible(false);

lastdayintheofficeField.setVisible(false);

vfdepartmentsField.setVisible(false);

linemanagerField.setVisible(false);

staffnameField.setVisible(false);

}

else {

staffidField.setVisible(true);

lastdayintheofficeField.setVisible(true);

vfdepartmentsField.setVisible(true);

linemanagerField.setVisible(true);

staffnameField.setVisible(true);

}

Accepted answers

@Yousuf Al Rawahi you can use screens to define what appears on different issue types and for actions like creating or editing.

Take a look at Defining a screen

All comments

@Yousuf Al Rawahi you can use screens to define what appears on different issue types and for actions like creating or editing.

Take a look at Defining a screen

Yousuf Al Rawahi

I think I have the solution, I have changed from

if(issuetypeField.getValue().value == 'Story'){

to

if(issuetypeField.getValue().name == 'Story'){

Thanks.

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