How to get a message dialogue box to populate when issues are transitioning through each workflow?

Unfortunately, the message custom field and text field options are not working properly when the card is transitioning. All other custom and non-custom fields are populating on the screen; however, the instructions are not displaying. I've added the field to the create, edit and view screens and still no success. Any assistance would be great!!! 

4 answers

This widget could not be displayed.

Have you added the message custom field in the Transition Screen of that step in your project's workflow?

Yes, the entire screen with all of the assigned fields are populating when the card is transitioned; however, the message and/or text fields are now showing up. It may be a bug.

Can you check your Field Config screen if it's HIdden?

This widget could not be displayed.

Could you provide a screenshot of what you are seeing when the screen is displayed, and also a screenshot of the screen configuration.

Also please check the configuration context for the custom field and make sure it can appear in your issue type and project.

This widget could not be displayed.

What type of message field have you used?  View or Edit?

I've tried the create, edit and view fields and it doesn't work. It may be a bug....not sure 

Er, there are only "edit" and "view" fields.  You've named the types of screen you put fields on.

Could you tell us exactly what the field type is?

This widget could not be displayed.

image2016-5-13 14:26:29.png

Here is the actual screen that populates. Unfortunately, the message providing instructions does not populate with all the other fields.

image2016-5-13 14:28:9.png

Here are the fields that the screen should include. The first field provides instructions/expectations regarding the process. Unfortunately, neither the text or message field populates in the screen.

 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

84 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you