Unfortunately, the message custom field and text field options are not working properly when the card is transitioning. All other custom and non-custom fields are populating on the screen; however, the instructions are not displaying. I've added the field to the create, edit and view screens and still no success. Any assistance would be great!!!
Could you provide a screenshot of what you are seeing when the screen is displayed, and also a screenshot of the screen configuration.
Also please check the configuration context for the custom field and make sure it can appear in your issue type and project.
Here is the actual screen that populates. Unfortunately, the message providing instructions does not populate with all the other fields.
Here are the fields that the screen should include. The first field provides instructions/expectations regarding the process. Unfortunately, neither the text or message field populates in the screen.
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