Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to edit fields content? Description - Summary fields

Hello folks


I'm pretty new to Jira and I spent a bunch of time researching this before asking here. My supervisor basically asked to "edit" the summary field so the field could show the first lines of the request and not just the request title. The idea is to go over all the pending tickets during our weekly call to have an idea about what is pending without opening ticket by ticket. 


If I just add the field description, the view gets all messed up because 90% of the requests are sent via email and all of my users have a big email signature. this:



Any suggestions on how to format/edit the fields? Maybe set the description field as text only? is that possible? 


Thanks a lot

1 answer

Hi There,

There is another way you can quickly view all your tickets and edit on the fly. Unfortunately the shortcuts don't seem to work in the queue view.  

1. Go to the issue navigator and enter the jql for that queue

2. You can use shortcuts such as "j" or "k" to go back and forward on the navigator

3. type "e" and it will open up the prompt for edit.  Here can you quickly update the summary as description:


See shortcuts in action here:

Link to shortcuts:!default.jspa 

Hi Fabian, that is not exactly what he asked...I know a few other ways to view the tickets...I was just trying to change the summary into a multi line field...or even change the description field to look more friendly...but thanks anyway

Suggest an answer

Log in or Sign up to answer
Site Admin

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you