How to disable updating time tracking when the issue is in "To Do" state?

GL Communications April 23, 2024

Hi Team,

We need to restrict users updating time tracking without changing the issue status. When the issue in To Do state time tracking must be disabled. If it is in any other state user must be able to log their worked hours using time tracking. How do we achieve this?

Thanks.

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Walter Buggenhout
Community Leader
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April 23, 2024

Hi @GL Communications,

You can achieve this with workflow properties added to the To Do status. In the linked article, look for the jira.permission.work.denied property.

Hope this helps!  

Bill Sheboy
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April 23, 2024

Hi @Walter Buggenhout 

Heads up: that link to the article appears to be broken.  Thanks!

Kind regards,
Bill

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Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 23, 2024

Thx for pointing that out, @Bill Sheboy! Fixed the link!

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GL Communications April 23, 2024

Hi @Walter Buggenhout

Thank you for your quick reply. We have already tried this. We set "To Do" status property to  jira.permission.work.denied . But the problem is when the task is moved to next state the time logging is disabled for all other states. Please guide us.

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GL Communications April 23, 2024

We set "To Do" status property to  jira.permission.work.denied . When the task is moved to next state the time logging is disabled for all other states.

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