Hi, I'm attempted to delete user (ex-employee) but JIRA states the following below: "Dan Cannot be deleted because of the following problems Please resolve the following application references. * Cannot delete user 'Dan' because 182 issues were reported by this person. * Cannot delete user 'Dan' because 42 issues are currently assigned to this person. * Cannot delete user 'Dan' because they have made 114 comments." How would go about resolving this? Other than going through each bug individually deleting each comment and reassigning each bug which would take forever. Is there a way to automatically change of all bugs with "Dan's" input to another user for an example to resolve these requirements above? Thanks for your input. Chris

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to delete user with many associations?

CaptainJonesy

Hi,

I'm attempted to delete user (ex-employee) but JIRA states the following below:

"Dan Cannot be deleted because of the following problems

Please resolve the following application references.

Cannot delete user 'Dan' because 182 issues were reported by this person.
Cannot delete user 'Dan' because 42 issues are currently assigned to this person.
Cannot delete user 'Dan' because they have made 114 comments."

How would go about resolving this? Other than going through each bug individually deleting each comment and reassigning each bug which would take forever. Is there a way to automatically change of all bugs with "Dan's" input to another user for an example to resolve these requirements above?

Thanks for your input.

Chris

Accepted answers

Udo Brand

Remove the user from all groups and set him inactive. The user won't count towards your license anymore.

All comments

Udo Brand

Remove the user from all groups and set him inactive. The user won't count towards your license anymore.

CaptainJonesy

Hi Udo,

Good idea. I've removed all groups and unticked his access to JIRA, still the same message is displayed. Attached screenshot below, any other ideas?

Untitled.jpg

Udo Brand

You don't need to delete him anymore, since he is inactive. What you should do is to update the assigned issues (maybe via bulk edit). I would leave the reporter as well as the comments.

CaptainJonesy

Good to know Do you know if there is a way to bulk edit all of his assigned bugs without having to enter each bug individually?

Udo Brand

Create a filter assignee = Dan then you have in the upper right corner under "Tools" the option to bulk change (if you have that provilege). It might be that you have to do this in several portions since issues could be in different states, issue type, project...

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

cloud

jira-cloud