How to change details shown when an issue is opened

Hi,

When an issue is opened to view it, there are a list of fields shown below "Details" in the Edit view but they are not shown when the field is not filled. Is it possible to make them always visible whether they are filled or not?

Thanks

3 answers

1 accepted

1 vote

You will have to modify a bundled plugin to do this but that is not an option in onDemand.

1 vote
Joe Pitt Community Champion Dec 16, 2013

No, at least not out of the box or with any plugin I know of. I strongly advise against prepopulating the fields with anything such as TBD. We did this early one because the lack of a field being shown bothered one of the managers. What we ended up with was a bunch of issues with TBD being left in the field. People never put in the correct information. Since there is something there it fulfills the 'field required' requirement so people ignore it.

Understood. Hope the Ondemand version has the same functionalities than the other one.

Thanks for your help

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

202 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you