How to be jira system admin in jira cloud so that I can invite users to jira

My company uses jira, confluence and service desk.

I want to enable someone to invite users to jira-cloud. This person will not use confluence. 

It seems that as a jira-admin you are not allowed to invite users, only site-admins can do that. In Jira-cloud there does not seem to be any system-admin level.

When I grant someone the role of site-admins, I have to pay for confluence for that person as well, although he has nothing todo with confluence and no interest in using it.

How do I enable a person to invite/create users in jira-cloud without having to pay for a confluence license?

1 answer

0 votes

Hello Andreas,

First of all please note that you do not see the system-admin level in Jira as in could there are no system administrators, only site admins. As such you will be able to remove the user/s form Confluence user permissions in order to prevent that person count towards your Confluence user-count.

You will be able to remove the person from the Confluence group by logging into your instance with your site admin credentials then search for the user: then you will be able to remove the person from Confluence.  

In case you need further details, please let me know.

Best regards,


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,299 views 12 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you