How do I remove a workflow step?

How do I delete a step from a workflow? It appears this may be a known bug

The step doesn't have any transitions and I can't figure out how to add transtions so issues that are moved to this step are stuck.

1 answer

0 votes

It should normally allow you to add transitions in draft state. Nevertheless, you can create a copy of the workflow, make all changes, add it in a copy of the workflow scheme and migrate the project to that scheme.

Not as easy as publishing a draft, but that will work for sure.

I have no idea :) Btw, I have done it directly in the database by replacing workflow XML. That needs a scheduled outage but it is quicker!

It is not an option in onDemand though.

Are there plans to change this behavior? We have workflows with over 65,000 issues associated with them. Making a copy if the workflow and migrating the projects means the project users are "locked out" while the migration takes place.

How many issues are in each of your projects? I find that those with under 500 tickets or so are fairly quick for reassociating workflow schemes (users would not be "locked out"). If you have a large amount of tickets in your projecs, you might want to consider moving the inactive/outdated ones to an archived project so that your working project is quicker and more efficient.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,001 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot