I am looking to back up everything documented in my instance prior to shutting it down as we dont' need it or use it any longer. What is the fastest and easiset way of doing so?
Hello @Jim Polingo
Welcome to the community.
You will find everything you need to know here :
https://confluence.atlassian.com/adminjiracloud/exporting-issues-776636787.html
Hope this helps
Jira settings > system > backup manager
check the box for attachments, etc and click creat backup for cloud.
I do not see an import export button anywhere in the system. I don't see a settings > system tab either. Not sure what I am missing here. I look at my account, my profile, my projects, nothing.
what am i missing?
you need to be a system admin. if you do not see "Jira settings" in the sidebar after clicking the Jira icon in upper left then you do not have the necessary permissions.
that person is long gone. how do we cahnge the admin settings if we don't have login info
yikes! you don't have any admin? I would reach out to Atlassian Support and have them assist. you can't create a backup w/o that role.
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