How do I default Assignee based on Custom Field setting?

How do I default the Assignee of a newly created task based on the setting of a custom field? For example, we added the "platform" custom field (Android, PC, etc) and based on which field is selected for platform, we want the default assignee to be the person who handles that platform.

2 answers

0 votes

Write some javascript that will pick up the changes on "platform" and adjust "assignee" appropriately.

It's that, or writing a custom field plugin that does it.

0 votes

In JIRA OnDemand, I don't think you have an option to do this.

You might want to create components for this instead of custom fields and ad component leads. If you do this, you can set the component field as default assignee.

The problem is this removes the purpose for components and "platform". We were using "Android" etc under components, but we then couldn't say "user interface" or "authentication" etc. This creates a bit of a conundrum for a multi-platform product. Granted the mobile versions of the applications are pretty simple overall compared to much more complex products there seems to be a deficiency in JIRA at allowing multi-platform projects with proper component use to have proper assignment resolution (i.e. allowing a default person based on platform rather than the component within that platform).

There are not other option in onDemand. You can go for the downloaded version if you forsee many customizations like this.

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