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How do I create a community for my customers?

Mary Beth Little Mar 21, 2019

I would like to create a community similar to this, where people can ask questions, get answers, etc. How can I do this?? 

Thanks!

3 answers

0 votes
Niklas Becker Community Leader Mar 22, 2019

Hi Mary

While I do not know what software the Atlassian Community runs on I want to propose an alternative: 

Confluence

Confluence is great for collaborating and chatting with your customers. With apps like Questions for Confluence you are able to archive Q&A.

Cheers
Niklas

0 votes
Mary Beth Little Mar 25, 2019

Thanks for your answers.

I don't suppose there is anything that allows this for free is there??

I'm getting pretty tired of platforms (not just Jira) that nickel and dime you for every little thing that would make my job easier. 

Niklas Becker Community Leader Mar 26, 2019

Hi Mary

If you are on a low budget you could host a OpenSource forum software instead. There are several OpenSource solutions like phpBB or Discourse. Look them up. :)

But even if you are on a low budget Confluence Server could still be usable. If you go with a 10 User license (including possibly needed apps) and allow public access for example.

Cheers
Niklas

Mary Beth Little Mar 26, 2019

Thanks, it isn't that I'm necessarily on a budget, I just don't want to pay for something that I don't have to, or I think should be included in the initial price. I'll take a look at your suggestions. 

Have a good day

Mary Beth

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