Hi @amit_bakst ,
Project admin can create versions/releases. User should be in project admin role , to create release/version
for more details relfer
They have the project admin role and still can't create versions.
Is there anything else they need?
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Hi,
They can add version in two ways, please refer below link for details.
https://support.atlassian.com/jira-software-cloud/docs/enable-releases-and-versions/
Are they getting create version button or not? what is the error they are getting.?
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They do not have a button to create a version.
Besides being in a project admin role they should also get project permissions?
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Yes. Looks like admin permission is not granted properly.
You can add the user to administrators group or add them individually to the role and check.
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