When I attempt to edit my issue, there is not field for updating the status of the issue. I know these statuses exist, just not sure how to get them into my issue page.
Thank you in advance for the help.
Status is NOT a field, it's an indicator of where an issue is in the workflow.
Changing the status is on screen - they're called "workflow actions" - those change the status as they are executed. Have a look at "view workflow" on the issue to see which ones can be done from where your issue currently is.
Start with the view-workflow - you should find that your current status has at least one transtion out to another status (i.e. close issue). Look for others. If there are none, then you may want to consider editing the workflow to add them. If there are some (the default workflow has "reopen" for example), then you'll need to check the workflow "conditions" to see why you are not being offered the transition. It'll be something like "user must be the assignee or the assignee, and have resolve permission"
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG