How do I access the system administrator account?

[Albert Chung]

How do I access the system administrator account?

[Joe Clark · Accepted solution]

System Administrator access is not available to Atlassian OnDemand customers because it could give you the ability to screw up your system for both yourself and other customers who may be sharing the same system resources.

http://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand

What exactly are you looking to change? Some functions restricted to System Administrators may still be performed for your account on your behalf by Atlassian support.

[Yusuf_Mayet]

Hi,

I want to import a space in my Confluence Cloud, but it fails with an error that I dont have system-administrators priveleges.

[Albert Chung]

Per the documentation, we need access to the system administrator to back up the data?

Using JIRA's XML backup utility

To perform a once-off backup, e.g. before an upgrade, follow the steps below.

You can also configure scheduled XML backups, as described in Automating JIRA Backups.

1. Log in as a user with the 'JIRA System Administrators' global permission.

2. Select 'Administration' > 'System' > 'Import & Export' > 'Backup System' (tab) to open the 'Backup JIRA data' page.

Keyboard shortcut: 'g' + 'g' + type 'backu'

[Joe Clark]

http://confluence.atlassian.com/display/AOD/About+Your+Data#AboutYourData-Requestingadataexport

[Amanda Culver]

The above link is 404

[Nic Brough -Adaptavist-]

It's 6 years old, and things have moved on.  Although the g+g advice is still right.

[Andy Heinzer]

updated link https://confluence.atlassian.com/display/Cloud/About+Your+Data