How can you view attachments on a closed issue

New to JIRA Software (Cloud). I've imported our issues from a different issue tracker and found out that Closed Issues couldn't add attachments. I found the solution to that, but even once we add attachments to Closed issues they cannot be seen. The screen for the Closed issue does not show the attachments.

How can we modify the screen so that these attachments can be seen?

3 answers

0 votes
Steven Behnke Community Champion Apr 07, 2016

Could you show a screenshot of an example?

As you found out, Default JIRA Workflow has a property called "editable" turned to off in "closed" state.

Here's a screenshot:

image2016-4-8 15:33:20.png

0 votes
Vasiliy Zverev Community Champion Apr 10, 2016

Willam,

It is not allowed to edit default workflow. For any ather one you can do it.

You can add an attanchment not only on transition screen, but also from "More" menu into an issue: more => add attachment (note that you need a Add attachment permission).

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,714 views 17 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you