I want to manually set the assignee of isses created by an issue collector so that bugs that comes from a specific issue collector will go to that specific person - is there any way to do that?
Apparently it may not be possible for us to set a default assignee for issues that are created via Issue Collector. However as a workaround for this, it's possible for us to use the Default Assignee of a project (Project Lead) for issues created (which includes for issues coming from issue collector), and this can be achieved as follows:
- Ensure the "Allow unassigned issues" option is set to Off in JIRA General Configuration (Administration > General Configuration)
- Ensure that the Default Assignee is set to Project Lead (Administration > select the project > Roles > More) (By default, the default assignee will be assigned to the Project Lead, it may not be possible for us to reconfigure this)
- Try to create an issue via issue collector
I hope that the info above helps.
This looks to me like a missing feature for the issue collectors feature - and the lack of ability to change the default assignee from project leader.
For the issue collectors it boils down to the fact that issie collector is exposed to a specific audience (embeded in a specific app, appears on specific pages...) And a lot of the times difference audiances have different contact people assgined to them - that contact person should be the default asignee for collectors exposed to those audiences.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot