How can I change the status when an issue is created?

I'd like to use a status other than "Open" when a new issue is created. How can I do that?

Thanks.

3 answers

1 accepted

Accepted Answer
1 vote

Edit the workflow, find "open" and you'll be able to see the "create" transition. Edit that, and you can change the endpoint. Or, you can associate a different status with the "Open" step

Thanks Nic !!! I've been struggling with the admin aspects in jira.

Hi Glenn,

To tag an issue with something other then Open, you need to create a Workflow Scheme (or edit the default one).

You can read about it here https://confluence.atlassian.com/display/JIRA/Configuring+workflow+schemes

Solution from Nic worked like a charm. Thanks.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

20,479 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you