How can I change an issue type once in it's own workflow?

Here's the situation: I customized the workflow for a few issue types, like Bugs and Sub tasks. Now I can no longer change them to another issue type after they're created since they're part of a different workflow, it seems even when the issue is in a state that is common to both workflows.

Is there any way around this? Or is it just to say that once you give an issue type a customized workflow, you can never change it's type once created?

I'm afraid I'll have quite a few Bugs marked as Stories, etc. that I will never be able to fix.

1 answer

1 accepted

This widget could not be displayed.

I think you need to try the "move" option. This allows you to move issues to
another project, but also includes the ability to change the issue type within
the same project.


Rahul

bingo. "move"... didn't sound like what i needed, but is ;)

If two issue types are configured the same, you can simply edit the issue-type field. If they are not, then Jira needs to validate that swapping types will not require more data or invalidate things. For example, if you have the field "steps to replicate" on Bugs, and marked mandatory, and you have it optional, or even not existing on "story", then Jira needs you to fill it in during the change. "edit" functionality simply doesn't have that. But "move" does.

I'd agree it's not obvious or intuitive, but it is the right approach. The field does hint at it too.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted yesterday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

79 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you