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Having trouble logging into multiple cloud accounts

Vasily Ingogly
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 20, 2023

I have two free Jira accounts I've set up that I'm having trouble with. One is for my own use tracking changes on my business website (call it, the other is for my church (call it

The church site was originally associated with, and I created five Epics for the new website project with a whole bunch of tasks.  We decided to move it to my webmaster account. I had the office admin change the email on the account and the password. I managed to get in once or twice, but now it won't let me login under webmaster.

I just went in and tried using but it's saying is not available (probably because of too many failed attempts). Any suggestions for how to proceed?


1 answer

0 votes
G subramanyam
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 20, 2023

Hi @Vasily Ingogly welcome to the Atlassian community.

I'm seeing 2 ways:

1. Migration of epics/ tasks from old project to the new webmaster project.

2. Your access rights/ ownership on both the accounts.

However, for your query, Atlassian support team might have to check more details to troubleshoot or provide guidance.

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