Global Custom Field of the Type Radio Button not visible in Filter of Team Managed Project

Matthias Lochmann April 23, 2024

Hi all,

I have an Issue with the Radio Buttom Custom Field... why i can't see it in my Filters of a team managed project? The others "Select List" (Multiple/single choice) are visible automatically:

image.png

The Responsible Departement CF is selectable & visible on the card:

image.png

and i can also set a filter on my project "show me all Issues of e.g. Product Development":

image.png

 

But not the Custom Field of the type Radio Button...

 

Is this a Bug? Or gets this custom field not supported?

---

Another Question:

I have removed the following custom field from my Issues (some of the Issues still have a value in this field but it is removed from the Issues. How can i remove this filter option from the filter? Do i have to remove this values from all Issues? I hope not... 

image.png

 

 

Thank you & have a nice day... Matthias

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 23, 2024

Hi Matthias,

You cannot use Global context custom fields with Team-managed projects. They must include the Project name of the Team-managed project to show up there. Meaning you can never have Global custom fields shared with Team-managed projects. They can be shared with other Company-managed projects if you like. But you would have to list every one of them in the Context. 

Matthias Lochmann April 23, 2024

Hi John,

That is strange, because the other Custom Field is also a global custom field and it show up automatically... 

As you can see:

The lovely one:

image.png

and the one that annoys:

image.png

 

It would be a shame if I couldn't use the global custom fields in the team-managed projects. I like the global fields and the lightness of team-managed projects.

 

Best Regards
Matthias

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 23, 2024

Can you share a screenshot of one of those fields for the Context? 

Matthias Lochmann April 23, 2024

Hi John, here are the Prints Creens, both are the same:

image.png

 

image.png

 

 

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 23, 2024

Sorry, you are right - I was thinking of Form fields for Jira Work Management. However, it looks as though Radio Button fields are not available for use with Team-managed projects. 

https://support.atlassian.com/jira-software-cloud/docs/available-custom-fields-for-team-managed-projects/

 

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Matthias Lochmann April 24, 2024

Hi John, thank you, I should have looked for it directly in the manual! Thanks for your link, I will adapt the custom field.

Do you have any tips for my second question at the top of the page?

Thank you, regards

 

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 24, 2024

The second question is about the filter - correct? How did you make this filter? 

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