Gitlab to Jira integration - transitions not working

Goural Mishra
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October 4, 2024

Hi , I have enabled gitlab to jira integration from gitlab successfully. Now I can comment jira id in gitlab and can see the link created. However, transitions like in-progress is not working for me. 

 

I have not made any changes in jira excpet token creation . 

The only transition that works is - Closes MYPROJECT-5

 

I have also added in gitlab settings>integration> Transition Jira issues to their final state:

Enable Jira transitions > Use custom transitions
where provided transitions ids as - 11,21,31
where - 11 -  to do
21 - In Progress
31 - done. 
Please help me with the jira transitions from gitlab . Do I need to do something additional apart from configuring the gitlab jira integration in gitlab.

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