Tried to create a new issue type in the project and got the error
Heading: couldn't add the issue type
Error message: Sorry, something went wrong and we couldn't add issue type. Try again.
Tried with admin account as well but it shows same error.
I am trying to create issue types for Xray test management tool.
Welcome to Atlassian Community!
I see that since March this year, Xray supports next-gen projects, so the issue types should work.
Just to better understand the issue, since the error message is very vague, can you please open the developer tools on your browser while creating the new issue type? Please, send us a screenshot of the error that appears on the dev tools screen.
Is it happening if you try to create an issue type using a different name?
Are you manually creating this new issue type or is it the Xray that redirects you to this page with this option pre-filled?
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