Force a team member to write a comment and reassign a ticket

Lukas Germerott April 6, 2021

Hey guys,

I have a Next-Gen-Software project and I want to force a user to make a comment during a workflow transition, like, when you drag a kanban card from one to another column. 

I can't find something, which makes sense in the workflow. I can only add rules, but they don't do what I want I guess. I want that there is a little Popup where the user has to reassign the ticket and give a description of what he has done.

I thought about switching to a classic project but that does not make sense for us as well because we are quite small and I dont want to reconfigure everything. 

1 answer

0 votes
Hana Kučerová
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 7, 2021

Hi @Lukas Germerott ,

welcome to the Atlassian Community!

To be honest, I can't imagine doing it other way then switch to the classic project. Then you will be able to add a screen to the transition.

Lukas Germerott April 7, 2021

Thank you :) 

Suggest an answer

Log in or Sign up to answer