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Fail to convert issue to subtask

Ihor Barinov
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January 21, 2020

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1 answer

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Earl McCutcheon
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 22, 2020

Hello @Ihor Barinov ,

Thanks for providing the console details, and checking out the error:

'Unchecked runtime.lastError: The message port closed before a response was received'

I found several hits on various forums indicating that the error you are seeing is most likely related to a browser extension causing the failure to occur,

EXE, in the following Stackoverflow post as user encountering this error relating to the the browser extension "Video Downloader professional":

And the following thread on a Github forum for the tool caused by a different Extension "Live Server":

I recomend disabling all browser add-ons as a first step to see if this is the case, and let me know what you find.

Regards,
Earl

Gonchik Tsymzhitov
Community Champion
January 3, 2023

Hi! 

Hm, that's interesting. 

Because I met with the same, but i use the private mode.

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