Everytime i try to export my structure to excel i get an "Oops, you've found a dead link." error

[Yano]

I can't export the structure to excel. It keeps crashing and giving me an "Oops, you've found a dead link." error.

How can i export my data?

Please help

[David Niro]

Hello @Yano ,

David from ALM Works here.  Welcome to the Community!

Thank you @Anne Saunders for your suggestion!

I believe it will be best to ask our Support team for assistance via email support@almworks.com or through our customer portal support.almworks.com.  Based on the error you receive, we will want to review the logs with you.

Best,
David

[Anne Saunders]

Are you using the Structure Plugin? If so, their documentation is at this link and there are several different limits on the "size and shape" of your data - more than 15 levels or more than 65536 rows of data could cause trouble for you.

It might help to filter down to a small handful of issues that you're intimately familiar with to test first.

[Anne Saunders]

Are you using the Structure Plugin? If so, their documentation is here and there are several different limits on the "size and shape" of your data - more than 15 levels or more than 65536 rows of data could cause trouble for you.

It might help to filter down to a small handful of issues that you're intimately familiar with to test first.