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Error rendering 'com.pyxis.greenhopper.jira:greenhopper-epics-issue-web-panel'.

Hi, one of my Epics is showing this error message:

Error rendering 'com.pyxis.greenhopper.jira:greenhopper-epics-issue-web-panel'.

This seems to be disabling the display of related issues on the epic. What can we do to resolve this?


2 answers

1 accepted

0 votes
Answer accepted

Hi Joshua, I see that we have a known issue with this message, but if you are running JIRA Ondemand, you'll not have the permission to check this in your database, you may need to open a support request at


Thanks Tiago, I've opened a support request. I appreciate your help!

Support was able to help me and fixed the problem. Thanks again!

can  you give me the steps what support gave you.


Jitesh RAthod

Hi @Jitesh Rathod , i have the same issue. Did you solved this already?

Hi Kevin,

Yes its resolved.


Jitesh Rathod

Like Kevin Cipriano likes this

Hi @Jitesh Rathod can you please help me? Thanks in advance!

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