Error "Child issues begin and end outside the dates set for this parent issue." How to resolve it ?

Yotawat Poboonwong October 14, 2024

Have some ticket it status = "Done" but after closed sprint it effect have some ticket automatic moved to next sprint. How to resolve it ?

Refer. Sprint 5 : 
Error sprint1.pngError sprint2.png

How to resolve it ?

Refer. this url issue : https://lightnet-thailand.atlassian.net/jira/software/c/projects/NPI/boards/233/timeline

 

1 answer

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Marc - Devoteam
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October 15, 2024

Hi @Yotawat Poboonwong 

On you sprint board are all "Done" statuses related to the last column in the board.

This needs to be the case to have stated as closed in the sprint.

Yotawat Poboonwong October 15, 2024

@Marc - Devoteam Do you have example case that ? Please show me ? I need to see it, step by step.

Marc - Devoteam
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October 15, 2024

Hi @Yotawat Poboonwong 

You have a sprint board correct?

The sprint board has columns and in the columns you have specified a workflow status or statuses.

An issue is only considered "Done" in a sprint as all of the green "Done" state or states are in the last column of the board.

Otherwise issues are not considered "Done" in the sprint and will be transferred to the next

 

Yotawat Poboonwong October 15, 2024

@Marc - Devoteam You can do it show me by picture ?

Marc - Devoteam
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October 15, 2024

Screenshot 2024-10-15 at 12.29.59.png

If you have more green "Done" statuses in your workflow, and the issue don't need to go to the next sprint, this status needs to be mapped to the last column of the sprint board.

Yotawat Poboonwong October 15, 2024

@Marc - Devoteam Thank you very much. So I will check it again after closed currently sprint.

Like Marc - Devoteam likes this

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