Error message when configuring Application Navigator - There has been a failure while loading t

Whe are running JIRA v7.4.3. When I open the administration page of the Application Navigator the following error message is shown:



What does it mean?


Thanks for your help.


1 answer

Sorry I don't have an answer but I'm glad I found your question.  Just migrated from on-premise to cloud and updated from 7.1.2 to 7.4.3 at the same time.  Hadn't seen the error before and assumed it was to do with the migration.  Spent a couple of hours trying various things to fix it.

Given the timing, I would hazard a guess it is a bug in 7.4.3

Presumably you've just updated to 7.4.3; have you been in those pages before and not seen a problem prior to that?  I don't recall being on those pages so I wasn't sure whether it was a long term error, or caused during migration, or a bug in 7.4.3.

Same error for me after upgrading to 7.4.3.

Also the same error shows in the add on Configuration Manager.

Any suggestions on how to trouble shoot this would be appreciated.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,219 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot