Error - We couldn't export your issues / Erro ao tentar exportar itens de filtros

Julia Gabriela Candiotto
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October 18, 2024

Estou enfrentando um erro ao tentar exportar os dados de um filtro no Jira. O resultado está trazendo 528 itens.

// I'm getting this error while trying to export 528 issues

 

 

Jira's native export feature.

Captura de tela 2024-10-18 090852.png


Does anyone know how to solve this? 

 

2 answers

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Nikola Perisic
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October 18, 2024

Welcome @Julia Gabriela Candiotto 

Have you tried to export your issues in multiple batches (like 300,200 and 100 issues for example)? Have you tried using a different browser and do this in incognito mode?

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Manoj Gangwar
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October 18, 2024

Hi @Julia Gabriela Candiotto  Welcome to the community!

Try it in another browser or open a new incognito window and try to export it again.

Also, there is one more option to export the issues, you can see an excel icon click on that and follow the steps. check if that one is working or not.

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